Mastering Conflict Resolution and Crucial Conversations
June 12 @ 8:00 am - 10:00 am$75.00 – $100.00
Description: Conflict is an inevitable aspect of any workplace, and mastering the art of conflict resolution and crucial conversations is essential for fostering a healthy and collaborative work environment. This workshop provides participants with the skills and techniques needed to navigate conflicts successfully and engage in crucial conversations that lead to positive outcomes.
- Learn techniques for maintaining composure, actively listening, and expressing thoughts and concerns assertively yet diplomatically
- Understand how to find common ground, reach mutually beneficial agreements, and turn conflicts into opportunities for positive change
- Strategies for preventing and managing conflicts within teams. Learn how to create a culture that encourages open communication, constructive feedback, and proactive conflict resolution
Class hosted by ABC Eastern PA Member Paramount Business Development
Cancellation Policy: Registration is financially binding unless cancelled 1 week prior to the date of the class/event.
Read ABC East's Payment and Refund Policy