Events
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Mastering Conflict Resolution and Crucial Conversations
June 12 @ 8:00 am - 10:00 am
$75.00 – $100.00Description: Conflict is an inevitable aspect of any workplace, and mastering the art of conflict resolution and crucial conversations is essential for fostering a healthy and collaborative work environment. This workshop provides participants with the skills and techniques needed to navigate conflicts successfully and engage in crucial conversations that lead to positive outcomes.
Key Takeaways/Accomplishments:
- Learn techniques for maintaining composure, actively listening, and expressing thoughts and concerns assertively yet diplomatically
- Understand how to find common ground, reach mutually beneficial agreements, and turn conflicts into opportunities for positive change
- Strategies for preventing and managing conflicts within teams. Learn how to create a culture that encourages open communication, constructive feedback, and proactive conflict resolution
Class hosted by ABC Eastern PA Member Paramount Business Development
Cancellation Policy: Registration is financially binding unless cancelled 1 week prior to the date of the class/event.
Read ABC East's Payment and Refund Policy
