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DTSTART;TZID=America/New_York:20240612T080000
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CREATED:20240125T180216Z
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SUMMARY:Mastering Conflict Resolution and Crucial Conversations
DESCRIPTION:Description: Conflict is an inevitable aspect of any workplace\, and mastering the art of conflict resolution and crucial conversations is essential for fostering a healthy and collaborative work environment. This workshop provides participants with the skills and techniques needed to navigate conflicts successfully and engage in crucial conversations that lead to positive outcomes. \n  \nKey Takeaways/Accomplishments: \n\nLearn techniques for maintaining composure\, actively listening\, and expressing thoughts and concerns assertively yet diplomatically\nUnderstand how to find common ground\, reach mutually beneficial agreements\, and turn conflicts into opportunities for positive change\nStrategies for preventing and managing conflicts within teams. Learn how to create a culture that encourages open communication\, constructive feedback\, and proactive conflict resolution\n\nClass hosted by ABC Eastern PA Member Paramount Business Development
URL:https://abceastpa.org/event/mastering-conflict-resolution-and-crucial-conversations/
LOCATION:PA
CATEGORIES:Classes,Human Resources Classes,Leadership and Management Development,Management Education
ORGANIZER;CN="Amy McCafferty":MAILTO:amccafferty@abceastpa.org
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